- #MICROSOFT MOUSE SOFTWARE PROBLEM DRIVERS#
- #MICROSOFT MOUSE SOFTWARE PROBLEM DRIVER#
- #MICROSOFT MOUSE SOFTWARE PROBLEM WINDOWS 10#
- #MICROSOFT MOUSE SOFTWARE PROBLEM WINDOWS 7#
Software or driver conflictīoot into Windows Safe Mode. If the computer's keyboard works, shut down Windows properly by pressing the Windows key, and then using the arrow keys and Tab to select shut down. If the mouse has worked properly in the past (i.e., not a new mouse), shut down the computer and disconnect and reconnect the mouse. With a PS/2 mouse, check the back of the computer to verify that it's plugged into the PS/2 mouse port and not the PS/2 keyboard. Disconnect the wireless USB adapter and try plugging it into a different port.Make sure the wireless receiver is within range and is not blocked by too many objects.If the mouse doesn't appear to be on, replace the batteries.If your mouse has a power switch, it's often on the bottom side. Move your mouse around on the mousepad to see if any indicator comes on. Make sure the wireless mouse is receiving power by checking for some indication of power (usually a light).If the mouse connects to a USB hub, try connecting the mouse to a USB port on the back of the computer. If you are using a USB or cordless mouse, disconnect the mouse cable and reconnect to a different USB port. Mouse is not connected correctlyįollow these steps to verify the mouse is connected correctly to the computer. If any new hardware was recently installed on the computer, remove it to help verify the new hardware is not causing a conflict with your existing mouse. Windows freezes or stops responding frequently.Reboot your machine to resolve this issue. If you are not taken to the blue screen within a few seconds, your computer is frozen. You may leave this menu by pressing the Esc. This action should bring up a blue Windows options screen. If your keyboard does not include the LED described in the previous section, anywhere in Windows, press the Ctrl+ Alt+ Del keys at the same time. Keyboard doesn't have Num Lock indicator light If you don't have an indicator light, proceed to the next part of this section. Reboot the computer to resolve this issue. If this indicator does not change, your computer is frozen meaning all hardware on the computer (including the mouse) will not work. When Num Lock is pressed repeatedly, the Num Lock indicator LED on your keyboard should turn on and off. Make sure the computer is not frozen by pressing the Num Lock key on the keyboard. If your mouse pointer movement disappears, follow these steps to determine if your computer is completely frozen. Hope this helps your problem.When a computer freezes, the first sign is usually that the mouse has stopped responding on the monitor.
#MICROSOFT MOUSE SOFTWARE PROBLEM DRIVERS#
Windows will automatically detect and update the correct drivers when it finds that you're using Bluetooth 4.0 chip (if you've upgraded from 3.0 chip). This is a hardware thing, not a software thing. Or else you'll just have to end up using the usb receiver till you change your radio chip toĤ.0. So in a nutshell, i suggest checking your Dell's bluetooth radio chip if it's 4.0 or not. Other than that, the mice works fine including the buttons.
#MICROSOFT MOUSE SOFTWARE PROBLEM WINDOWS 7#
My only small problem is that Windows 7 detects another Bluetooth Peripheral device with a question mark and can't seem to find the driver for it. I've now kept my USB receiver and am now 1 USB port free. Using the USB unifying dongle with the mouse produces no problems and pairs instantly! I ended up buying a Bluetooth 4.0 receiver off eBay for my x220 and after installing it, the MX Master
With the MX Master since it requires Bluetooth 4.0. I found out later that my x220 only has Bluetooth 3.0 radio chip installed hence it won't pair It sees but when attempting to pair, it won't proceed. I also had a problem with my newly purchased MX Master pairing it with my Lenovo Thinkpad x220. If you have feedback for TechNet Support, contact there, Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. They are more familiar with their product and they may have more resources to help you. Microsoft does not control these sites and has not tested any software or information found on these sites.įor the third party product, it is recommended to ask for help from the third party supprot. Microsoft is providing this information as a convenience to you. NOTE: This response contains a reference to a third party World Wide Web site. Here are several links from Logitech, I hope they will be useful.Ĭonnect the MX Master mouse to a Bluetooth device
#MICROSOFT MOUSE SOFTWARE PROBLEM WINDOWS 10#
It is recommended to download the latest Windows 10 compatible driver for the mouse from the device manufacturer website. Are the machine up to date? Have you tried to pair the Mouse with other devices? Is it available to pair another Bluetooth device with the Dell machine?
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